About
ScadaWorks - Total Data Management and Analysis
The Scadaworks team brings over 20 years of experience from all aspects of the
remote monitoring field. From quality to instrumentation to custom engineered
hardware we offer innovative solutions from start to finish.
Our software has been designed not just to deliver data from your field to you,
but to turn that data into useable information.
With 24/7 365 support Scadaworks is always available for all of our clients.
Friendly helpful support has made customer satisfaction one area all our clients
agree is our biggest strength.
Scadaworks is committed to our clients needs. The Scadaworks team works
diligently to ensure that data is received in timely fashion and communications
issues are often repaired or delt with with no need for our clients to even be
involved. We regularly interface with our clients third party suppliers to
facilitate quality and reliable data communications.
There have been numerous benefits of HSE Integrated Ltd and its business relation
with Scadaworks: Enhanced tracking of our satellite communications (There were
no prior metrics with our old provider). Since dealing with Scadaworks the
reliability of communications has gone from 83.4 (this number might have even
been lower due to not being previously tracked properly with our old provider)
when initially set up to 98.7 percent currently. In addition to the increased
reliability of data communications is the ability to quickly determine common
problems and how the system is to respond to them. This ability quickly isolates
a problem and tries to repair it with minimal user intervention and minimal user
notifications. Over the last year Scadaworks has a pleasure to work with from a
personal level and a professional level. With the improvements to our data
communications and increased troubleshooting tools I would recommend Scadaworks
to anyone looking to improve their systems.
Aaron Andersen
Technical Support Specialist
HSE Integrated Ltd.